Privacy Policy

A legal disclaimer

At ZIN, we care about your privacy. This policy explains what information we collect, why we collect it, and how we use it.

1. What We Collect

• Your name, contact information, and order details when placing an order

• Optional: email address if you subscribe to our newsletter

• Device/browser info (via cookies) to improve our website

2. Why We Collect It

• To process your orders and serve you better

• To send you occasional updates (only if you opt-in)

• To improve our site and user experience

3. Who Has Access

• Only ZIN staff and trusted service providers (e.g., payment processors)

• We never sell or rent your data

4. Your Rights

• You may request access, correction, or deletion of your data anytime by contacting us

5. Cookies

• We use basic cookies for analytics and smooth ordering. You can disable cookies via your browser settings.

6. Changes

• We may update this policy and will post the changes here

Contact

For questions, email us at: coffee@zinantwerp.be

Terms & Conditions

By visiting or placing an order with ZIN, you agree to the following terms:

1. Orders

• Orders can be placed in-store or via QR code at your table

• All prices are in euros and include VAT

• We reserve the right to change prices at any time

2. Payments

• Payment is due at the time of order

• Accepted methods: card, contactless, or digital payment

3. Refunds

• If you’re not satisfied with your drink or food, please let us know immediately. We’ll do our best to make it right

4. Allergens

• Please inform us of any allergies before ordering. We do our best but can’t guarantee an allergen-free environment

5. Intellectual Property

• All images, logos, and content on our site and in our store belong to ZIN and may not be used without permission

6. Liability

• ZIN is not liable for damages arising from misuse of our products or website

7. Modifications

• We reserve the right to modify these terms without notice. Continued use means acceptance of the new terms.